This is an exciting opportunity to join us, in a newly created role that plays a crucial part in the strategic and operational success of our Care & Housing services. Reporting to the Head of Care Services, the Care Innovation and Change Manager will be instrumental in shaping and delivering our strategy for the safe and effective delivery of care across our 9 regulated care and nursing homes and 3 regulated housing services.

What you will be doing:

  • Reviewing and enhancing operational processes, including implementing new digital systems for electronic rotas, e-MAR, and digitalizing KPIs.
  • Contributing to the development and implementation of an efficient admin support strategy for Care.
  • Acting as an ambassador in the Health and Social Care sector, exploring innovations and research opportunities.
  • Initiating, embedding, and monitoring KPIs related to absence management, staffing ratios, and quality measures.
  • Providing operational support and leadership, including integration projects and quality assurance, across all our homes.
  • Implementing a change program focusing on departmental support functions.
  • Acting as the Contract Manager for suppliers across Care and Housing services.
  • Managing agency supply into resources, acting as a point of escalation, and liaising directly with suppliers.
  • Overseeing any procurement activity.

What you will need:

  • Degree or equivalent experience in a relevant sector (E).
  • Recognised project management or change management qualification (E).
  • Significant understanding and knowledge of the broad range of issues affecting older people (E).
  • Substantial (minimum three years) senior-level operational management experience in a regulated business environment (housing, care, or related services) (E).
  • Experience leading and managing strategic and operational change (E).
  • Experience of leading on high-value procurement from tender to implementation (E).
  • Experience of monitoring spend (E).
  • Understanding of the financial and strategic context for not-for-profit or 'third' sector organizations (E).
  • Knowledge of contract management and managing suppliers (E).
  • Project management and change techniques (E).
  • Ability to deliver and embed complex projects and innovations (E).

Jewish Care is the largest provider of health and social care services for the Jewish community in the UK. Every week, we touch the lives of 10,000 people. We provide services to a range of people including older people, people with mental health needs and people living with dementia.

 Our five values are at the heart of the way we work. They drive how we act as individuals and as an organisation and shape our culture. We value Excellence, Integrity, Innovation, Compassion, and Inclusivity.

LocationMaurice and Vivienne Wohl Campus

The Maurice and Vivienne Wohl Campus is a modern, purpose-built development in Golders Green. It offers a balance of activities and relaxation for residents and visitors alike, as well as care and retirement living.

The campus is home to Otto Schiff care home, which provides personal care for people living with dementia. Residents at Otto Schiff get to live in a close-knit community while remaining part of the wider care home and enjoying the many campus activities.

There is a retirement community at Selig Court for people who want to live independently with the peace of mind knowing that there is always support close by. It also houses the bustling Michael Sobell Jewish Community Centre and Holocaust Survivors’ Centre, as well as our head office Amélie House.

STAFF FACILITIES

DEDICATED TEAM BREAK ROOM

FREE FRESHLY PREPARED LUNCH

ACCESS TO ONSITE GARDENS

Why

JEWISH CARE?

We offer excellent benefits to reward you for your hard work, dedication and commitment. These include:

  • RETAIL DISCOUNT

    RETAIL DISCOUNT

    A huge range of discounts at major retailers and supermarkets

  • HEALTH CARE

    HEALTH CARE

    24/7 access to a GP either online or on the phone

  • STAFF SUPPORT

    STAFF SUPPORT

    Access to our Employee Assistance Programme providing confidential advice

  • WELLBEING HUB

    WELLBEING HUB

    Articles and support with physical and mental wellness, free fitness and yoga videos and lots more

  • PENSION

    PENSION

    4% employer pension contribution

  • LEARNING RESOURCES

    LEARNING RESOURCES

    Career development opportunities and access to our online learning management system

  • FREE DBS CHECK

    FREE DBS CHECK

    Free DBS checks for our Care Home Workers

  • FREE UNIFORM

    FREE UNIFORM

    Free uniforms for everyone required to wear one

Please note all applicants must already hold the legal right to work in the UK

Care Innovation and Change Manager

  • Department: Central Support
  • Location: Amelie House, Maurice and Vivienne Wohl Campus, 221 Golders Green Road, Barnet, NW11 9DQ
  • Contract: Permanent
  • Salary:  £58,000 - £63,000 a year
  • Closing Date: 31 March 2024

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